Promoting a positive work culture
GETTING STARTED
Exercise: Involving and Engaging
Promoting a Positive Work Culture - Getting Started
The following story was told by a care assistant working within an NHS care setting.
“Lunchtime comes at 12 o’clock. They’re brought from their rooms to the dining table. They sit at the dining table. You’ve got 5 staff on. They start the drugs at lunchtime. The trained members of staff do the drug trolley. You’ve got to have a trained member of staff that puts out the food now, I don’t know why. But that leaves 3 staff to serve the food in the dining room and to take the food to people who are in their bed. If you’ve got, say half a dozen feeders, which maybe you have, how do they get fed? To feed somebody you should spend time giving them food. Food or mealtimes at times can be a traumatic experience for people.

